Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

WHAT IS CONSIDERED PERSONAL INFORMATION?

Personal information refers to information such as your name, address, email address, geographic location, purchase history, gender, credit card information, browsing habits, and any other data that may identify you.

YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) AND THE CALIFORNIA PRIVACY RIGHTS ACT (CPRA)

California residents are entitled to specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, as well as the purposes for which the data was collected, the categories of sources from which the data was collected, and the categories of third parties with whom we share your personal information.

  • Right to Delete: You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions (e.g., if the information is necessary to complete a transaction or fulfill a legal obligation).

  • Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.

  • Right to Opt Out of the Sale of Personal Information: If applicable, you have the right to direct us to stop selling your personal information. Iris Therapy Center does not sell your personal information to third parties. However, if we change this policy, we will update this section accordingly.

  • Right to Limit the Use of Sensitive Personal Information: You can request that we limit the use of sensitive personal information, such as health information, race or ethnicity, sexual orientation, or biometric data. We do not collect sensitive personal information unless required for the services provided (e.g., for medical or therapeutic reasons).

  • Right to Non-Discrimination: You have the right to exercise these rights without fear of discrimination. We will not deny you services or charge you a different rate for exercising your privacy rights.

How to Exercise Your Rights

You can submit a verifiable consumer request by:

  • Email: info@iristherapycenter.com (include "Privacy Rights Request" in the subject line)

We may need to verify your identity before processing your request.

WHAT INFORMATION DO WE COLLECT?

We collect the following categories of personal information:

  • Identifiers: Name, email address, mailing address, phone number, IP address.

  • Customer Data: Information related to any purchases of services, including payment information.

  • Technical Data: Information about how you use our site, including IP address, device type, browser type, and website activity.

  • Marketing Data: Preferences related to marketing and communications.

DO WE SELL PERSONAL INFORMATION?

Iris Therapy Center does not sell personal information. In the event this changes, we will provide a "Do Not Sell My Personal Information" link on our website, in accordance with CCPA/CPRA requirements.

USE OF PERSONAL INFORMATION

We process your data for the following purposes:

  • To communicate with you and respond to inquiries.

  • To process transactions and manage service orders.

  • To maintain security and administer our site.

  • To improve user experience and monitor website performance.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to improve your browsing experience and analyze site traffic. For more information on our use of cookies, please see the "Do We Use Cookies" section below.

DATA SECURITY

We implement appropriate security measures to safeguard your personal data, ensuring its confidentiality, integrity, and availability.

DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. For tax purposes, we retain customer information for seven years.

DISCLOSURE OF YOUR PERSONAL DATA

We may share your data with third-party service providers, such as IT services, auditors, and legal advisors, solely for the purposes outlined in this policy. We do not share data with third parties for marketing purposes without your consent.

THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any linked sites.

CHANGES TO OUR POLICY

We may update this policy periodically. Changes will be reflected on this page, and the updated policy will include the date of the most recent revision.

CONTACT US

If you have questions or concerns about our privacy practices or your rights under CCPA/CPRA, please contact us at info@iristherapycenter.com.

No Surprises Act: https://www.cms.gov/nosurprises